bet977 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bet977 ("the Platform", "we", "us", "our") governing your access to and use of the bet977 website, mobile browser interface, games, betting markets, promotions, and all associated services (collectively, "the Services").

By registering an account, accessing the website, depositing funds, placing a wager, or otherwise using any feature of the bet977 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not accept any part of these Terms, you must immediately cease using the Platform and close your account.

bet977 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will notify registered users via the contact details on file. Continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

To register and use the bet977 platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Services:

• You must be at least 21 years of age. bet977 enforces a strict 21-plus age policy. Persons under the age of 21 are not permitted to register, deposit funds, or place wagers on this platform under any circumstances.
• You must be a natural person. Corporate entities, trusts, and other legal structures may not register accounts.
• You must be accessing the Platform from a jurisdiction where online casino gaming and sports betting are not explicitly prohibited by the laws applicable to you personally.
• You must not be a current employee, contractor, director, or close family member of bet977 or any of its affiliated game providers or technology partners.
• You must not have been previously self-excluded, suspended, or permanently closed from the bet977 platform.

By registering, you represent and warrant that you meet all of the above criteria. bet977 conducts age and identity verification during the KYC process. Any account found to belong to a player under the age of 21 will be immediately suspended, all winnings voided, and any deposited funds returned to the originating payment method after identity verification is completed.

Each player may hold only one (1) registered account on the bet977 platform. Opening duplicate, secondary, or multiple accounts — whether under the same name, a different name, or using different payment methods — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein.

During registration you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid contact method. You must update this information promptly if it changes. Providing false, incomplete, or misleading registration information constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your username and password. bet977 will never ask for your password via email, telephone, or any other communication channel. You must notify our support team immediately if you suspect that your account credentials have been compromised. bet977 accepts no liability for losses arising from unauthorised access to your account where you have failed to keep your login credentials secure.

• Do not share your account credentials with any other person.
• Do not allow any other person to use your account, even a family member.
• Use a strong, unique password that you do not use for any other online service.
• Log out of your account after each session, particularly on shared or public devices.

bet977 applies a Know Your Customer (KYC) verification process to all accounts in accordance with our commitment to safe and responsible gaming and to prevent fraud, money laundering, and underage participation. KYC verification is required before the processing of any withdrawal request and may be triggered at any time at our discretion.

To complete KYC verification, you will be required to submit one or more of the following documents:

• Proof of Identity: A clear photograph or scan of your National Identity Card (NID), valid passport, or driving licence showing your full name and date of birth.
• Proof of Address: A recent utility bill, bank statement, or government-issued document dated within the last three months showing your name and residential address.
• Proof of Payment Method: A screenshot or confirmation showing that the bKash, Nagad, Rocket, or other payment method used for deposits is registered in your name.

Failure to provide satisfactory documentation within the timeframe requested by our compliance team may result in temporary suspension of withdrawal privileges until verification is completed. bet977 reserves the right to withhold funds pending verification in cases where fraud or identity misrepresentation is suspected.

bet977 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳200. Minimum withdrawal amounts are subject to the specific limits displayed in your account settings at the time of the withdrawal request.

All deposits are credited to your account balance in Bangladeshi Taka (BDT). Deposits made via mobile wallet services (bKash, Nagad, Rocket, Upay) are typically credited within minutes of the transaction being confirmed on the payment network. Deposits made via card may take slightly longer depending on the issuing bank.

Withdrawals are processed back to the same payment method used for the most recent deposit wherever operationally possible. This policy exists to reduce the risk of fraud and unauthorised fund transfers. bet977 does not transfer funds to third-party accounts, bank accounts not registered in the player's verified name, or payment methods that were not used to fund the account.

• Bonus funds are subject to applicable wagering requirements before they can be withdrawn. See Section 7 for full bonus terms.
• bet977 reserves the right to request additional verification documents before processing large withdrawal amounts.
• Withdrawal requests submitted outside Bangladesh Standard Time (UTC+6) business hours will be queued and processed on the next available business day.
• bet977 does not charge a platform fee on standard deposits or withdrawals; however, your payment provider may apply its own transaction charges.

All bets and wagers placed on the bet977 platform are final once confirmed. You are solely responsible for ensuring the accuracy of your selections before confirming any bet. bet977 accepts no responsibility for incorrectly placed bets, including those resulting from miskeying, misreading odds, or selecting the wrong market.

Sports betting markets — including cricket BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches — are offered at the odds displayed at the time the bet is placed. In-play betting odds fluctuate in real time. The odds at which your bet is accepted are the odds that apply, regardless of subsequent market movements.

Casino games, slots, and crash games on the bet977 platform use certified random number generator (RNG) technology supplied by licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The outcome of each game round is entirely independent of previous rounds. Past results do not influence future outcomes.

• Minimum and maximum stake amounts are displayed within each game or betting market.
• bet977 reserves the right to void any bet placed in error due to a technical malfunction, pricing error, or data feed failure.
• Collusion, match-fixing, arbitrage betting, and the use of automated betting software ("bots") are strictly prohibited and will result in immediate account suspension and forfeiture of balances.
• bet977 does not guarantee the availability of any specific game, sport, or market at any given time. Games may be temporarily suspended for maintenance or technical reasons.

bet977 offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All bonuses are subject to specific terms and wagering requirements that are communicated at the time the bonus is offered. These terms take precedence over any general bonus conditions listed in this section.

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before any associated winnings can be withdrawn. The wagering requirement applicable to each bonus is stated clearly in the offer details.
• Bonus Eligibility: Bonuses are available to players who have completed KYC verification and whose accounts are in good standing. Players who have requested self-exclusion are not eligible to receive promotional bonuses.
• One Bonus at a Time: Only one bonus may be active on your account at any given time. Opting into a new promotion while a bonus is active may forfeit the existing bonus balance.
• Game Contributions: Different game categories contribute different percentages towards wagering requirements. Slots typically contribute 100%, while live table games and sports betting may contribute a lower percentage as specified in the individual offer terms.
• Expiry: Bonus funds and associated wagering requirements expire within the timeframe stated in the bonus offer. Expired bonus funds and any winnings generated from them will be removed from the account automatically.
• Abuse: bet977 reserves the right to withhold, cancel, or claw back bonus funds and associated winnings in cases where bonus abuse, collusion, or exploitation of a pricing error is detected.

bet977 is committed to promoting responsible gambling. We believe that gaming should be an enjoyable leisure activity, not a source of financial or emotional distress. The following tools are available to all registered players via their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Session Time Reminders: Configure notifications that alert you after a defined period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 30 days) to take a break from gambling.
• Self-Exclusion: Permanently or indefinitely close your account if you feel that your gambling is out of control. Self-excluded players are removed from all marketing communications immediately.

If you are concerned that gambling is negatively affecting your financial situation, relationships, or mental health, we strongly encourage you to contact our support team or seek assistance from a professional counselling service. For full details, please visit our Responsible Gaming page.

All content on the bet977 platform — including but not limited to the bet977 brand name, logo, website design, graphical elements, software, text, game interfaces, and promotional materials — is the intellectual property of bet977 or its licensed providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the Platform or its content without prior written consent from bet977.

Game titles, logos, and related assets provided by third-party providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) remain the intellectual property of their respective owners and are used under licence.

To the fullest extent permitted by applicable law, bet977, its directors, officers, employees, affiliates, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from technical failures, server interruptions, or network outages beyond our reasonable control.
• Errors in odds, game outcomes, or result settlements arising from third-party data feed failures, provided that bet977 acts in good faith to correct such errors promptly upon discovery.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Losses arising from your decision to gamble, including any financial losses sustained through normal gameplay.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) or banking institutions.

In all cases, the maximum aggregate liability of bet977 to any individual player shall not exceed the total amount deposited by that player in the twelve (12) calendar months immediately preceding the event giving rise to the claim.

bet977 reserves the right to suspend or terminate any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, misleading, or unverifiable identity information during registration or KYC.
• Suspected fraudulent activity, money laundering, or collusion with other players.
• Abuse of promotional offers or bonus systems.
• Use of automated software, bots, or third-party tools to gain an unfair advantage.
• Chargebacks or payment disputes initiated by the player against bet977.
• A player's own voluntary self-exclusion request.

Upon account termination for breach of these Terms, bet977 reserves the right to void any pending bets, forfeit bonus balances, and — where fraud is confirmed — withhold the account balance pending the outcome of an investigation. Verified real-money deposits made prior to the breach may be returned at bet977's sole discretion after all applicable deductions.

Players who wish to close their account voluntarily may do so at any time by contacting support at [email protected]. Voluntary closure requests are processed within five (5) business days. Any verified remaining balance will be returned to the player's registered payment method.

These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which bet977 operates. Any dispute arising out of or in connection with these Terms or your use of the Platform shall be referred in the first instance to the bet977 customer support team for informal resolution.

If a dispute cannot be resolved informally within thirty (30) calendar days of being raised with our support team, the parties agree to submit to binding arbitration. The arbitration shall be conducted in English. Each party shall bear its own costs in connection with any arbitration proceedings, except where the arbitrator determines otherwise.

Nothing in this section prevents bet977 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights or prevent ongoing fraud.

The collection, storage, and use of personal data submitted by players during registration and throughout their use of the Platform is governed by the bet977 Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you also accept the Privacy Policy.

bet977 uses 256-bit SSL encryption to protect personal and financial data in transit. We do not sell or rent personal data to third parties for marketing purposes. Data shared with third-party payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) is limited to the information required to execute the requested transaction.

Entire Agreement: These Terms, together with the Privacy Policy and any specific bonus or promotional terms communicated to you, constitute the entire agreement between you and bet977 with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.

Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.

Waiver: No failure or delay by bet977 in exercising any right under these Terms shall constitute a waiver of that right. A single or partial exercise of any right shall not preclude further exercise of that or any other right.

Assignment: bet977 may assign its rights and obligations under these Terms to an affiliate, successor entity, or acquirer without your consent, provided that your rights as a player are not materially diminished. You may not assign your account or your rights under these Terms to any other person.

Language: These Terms are published in English. The English version is the controlling document. Any summary, translation, or paraphrase is provided for convenience only and creates no binding legal obligations.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the bet977 support team using the details below. All communications must be made in English.

For matters relating to responsible gaming, account self-exclusion, or deposit limit requests, please visit our Responsible Gaming page for dedicated guidance and contact options. For privacy-related requests including data access and deletion, refer to our Privacy Policy.